Refund policy
Refund & Return Policy – Meals2Glow
At Meals2Glow, we want you to feel confident with every purchase made on meals2glow.com.
If there is any problem with your order, our support team is here to help.
Returns
You may request a return within 14 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition
- The item must be returned in its original packaging
- Proof of purchase or order number is required
We reserve the right to refuse returns that do not meet these conditions.
Damaged, Incorrect, or Defective Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
To help us resolve the issue quickly, please include:
- Your order number
- A short explanation of the issue
- Clear photos of the product and packaging
Depending on the situation, we may offer:
- A replacement
- Store credit
- A full or partial refund
Non-Returnable Items
The following items cannot be returned or refunded:
- Used products
- Opened consumable items
- Gift cards
- Downloadable or digital products
- Personalized or custom-made items
Refunds
Once your request is reviewed and approved, your refund will be processed to the original payment method.
Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.
Shipping costs are non-refundable unless the return is caused by our error.
Order Cancellations
Orders can only be canceled before they are processed or shipped.
Once an order has been shipped, it can no longer be canceled.
Contact
If you need help with your order, contact us anytime:
Meals2Glow
Website: meals2glow.com
Email: meals2glow@gmail.com
We aim to respond to all requests as quickly as possible.